Manage My Practice | Virtual Personal Assistant
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Virtual Personal Assistant

MMP’s team of highly experienced medical secretaries offers a flexible and reliable solution to your private practice’s workload. We provide the employees to look after all your administrative needs so you can look after your patients.

 

Our services include:

  • All secretarial work
  • Answering phone calls
  • Booking appointments
  • Dealing with cancellations
  • Booking surgery
  • Preparing clinic lists
  • Getting patient results
  • Diary management
  • Sending out medical reports
  • Issuing reminders
  • Billing and collection

 

Our secretaries are essentially your secretaries. They must therefore be professional, efficient and polite at all times. All our secretaries have also been trained to offer unparalleled customer service, which is appropriate to the particular needs of the healthcare sector. Medical secretaries must also be empathetic, flexible and willing to go the extra mile for patients.

 

MMP has the tools and the experience to transform your practice into a paperless one. This leads to increased efficiency and professionalism.

 

However, at the same time, we ensure compliance and integrity of service. We also offer flexible packages depending on when you actually need your ‘secretary’, and there is no minimum commitment. You will also have your MMP personal assistant available to you at all times, regardless of holiday, illness or any other type of leave.